DIRECT, SUPPLIER BY SUPPLIER
High MaintenanceSupplier A · Legacy XML API
Different taxonomy for ‘Executive Sedan’. Requires a custom SOAP parser.
Supplier B · Spreadsheet Fare Card
Emailed monthly in Excel. Seasonal surcharges must be manually updated.
Supplier C · Manual Email Dispatch
Bookings confirmed via WhatsApp or email. High drop-off risk.
Result: 6 months of dev backlog for each provider. Fragmented support, constant breakages.



